I cannot sign in
- Confirm you are using the same email entered on your application.
- Check Caps Lock and remove accidental spaces.
- Use Reset Password instead of repeatedly guessing.
EFF UNIVERSITYTECHNOLOGY SUPPORT CENTEREFFU TECH DEPARTMENT
Account trouble?
Let’s solve it.
Clear, private help for student accounts, email confirmation, passwords, devices, and accessibility—without asking for sensitive information.
PROTECT YOUR ACCOUNT
EFF staff will never ask for your password, verification code, Social Security number, full bank details, or remote access to your device. Never send those details through email or a support form.
I did not receive my acceptance email
- Check spam, promotions, and junk folders.
- Search for “EFF University.”
- Allow several minutes before retrying.
- Confirm the email address was typed correctly.
I need to reset my password
Use the secure password-reset option on the account page. Reset links may expire; request a new one if necessary.
RESET MY PASSWORD →I use a shared or public computer
- Do not save your password.
- Sign out before leaving.
- Close all browser windows.
- Do not upload private documents.
The page is not working
- Refresh the page once.
- Try a current browser.
- Turn off browser translation temporarily.
- Record the page, time, device, and exact error—never your password.
I need accessibility support
EFFU pages support keyboard navigation, zoom, reduced motion, text-first information, and browser printing. Tell the Help Desk what access barrier you are experiencing—not private medical details.
CONTACT EFF SUPPORT →STILL STUCK?
OPEN THE EFF HELP PORTAL ↗Connect with the Esther Funds Foundation Student Help Center.
Explain the account issue, the page you were using, your device type, and the exact error message. Do not include passwords or verification codes.