EFFU SUPPORT & REPORTING
Tell us what is
getting in the way.
Choose the kind of help you need without sharing sensitive information.
Technology & Account Support
For sign-in, confirmation-email, password, device, browser, or page-function problems, begin with the EFFU Technology Department.
OPEN TECHNOLOGY SUPPORT →Accessibility Issue Report
Include the page, task, device, browser, barrier, and the alternative that would help. Do not include medical records or diagnosis details.
EMAIL AN ACCESSIBILITY REPORT →Report Outdated or Confusing Information
Include the page title or link, the exact statement, why it appears outdated or confusing, and—when available—a current primary-source link.
REQUEST CONTENT REVIEW →Account Export or Deletion Request
Account actions require identity verification. Never email a password, verification code, government identifier, bank record, or student document.
START A VERIFIED DATA REQUEST →Optional EFF Help Desk Handoff
EFFU simulation records remain separate from confidential Esther Funds Foundation Help Desk records. Nothing is transferred automatically. If you choose to leave EFFU and open the real Student Help Center, share only the information needed for that request.
Safety Boundary
EFFU is not an emergency, medical, legal, financial, or mental-health service. Do not use this support page for immediate danger. Use verified local emergency resources appropriate to the person’s known location.